Account & Data Deletion

Last updated: 10 November 2026

Delete your account from inside the app

  1. Open the Trackday app on iPhone or Android, or sign in at trackday.com.au.
  2. Go to Me → Settings in the app, or Settings on the web.
  3. Tap Delete account at the bottom.
  4. Confirm with your password. If you sign in with Apple, Google or a passkey and have no password, type DELETE instead.

Deletion is permanent and starts straight away. You are signed out on every device. If you signed in with Apple, the app also asks Apple to remove Trackday from your Apple ID.

Request deletion if you can't access your account

If you've lost access to your account (forgotten password, lost device, an email address you no longer have), email us and we'll delete it for you:

[email protected]

In your email, include:

  • The email address or username of your Trackday account.
  • Any other details that help us find it (phone number, club, and so on).

We check it is your account (so nobody can delete someone else's), then delete it the same way the app does and confirm within 30 days.

What gets deleted

When you delete your account, we permanently delete:

  • Your profile: name, username, email, phone, photo, bio, location, date of birth, interests and settings.
  • Your password, sign-in methods (Apple, Google, passkeys), devices and sessions.
  • Your posts, photos and videos, comments, reactions and forum posts, including the stored files.
  • The content of every message you sent: text, photos and videos. The other people in the chat see that a message was deleted.
  • Your vehicles, garage, photos, documents, modifications, logbooks (including times and tracks) and lap times.
  • Your follows, connections, blocks, saved events, RSVPs, upcoming event entries, notifications and your place in clubs, teams and groups.
  • Your iRacing ID and name, and the state and date of birth you gave to enter a league.
  • Your Co-Driver conversations, memories and usage.
  • Your creator channel, linked channels and uploaded videos, marketplace listings, cart, wishlist and reviews.
  • Your trust and verification records, and your activity in our analytics.
  • Any early-access sign-up under the same email or phone.

Any subscription you pay through Trackday (a club membership or a creator subscription) is cancelled, so you are not charged again.

What we keep, and why

We keep only what the law requires, or what belongs to other people as well. None of it is linked to a profile any more: where your name used to appear, it shows “Deleted member”.

  • Payments and orders, for 7 years, as Australian tax and accounting law requires: payments, refunds, tickets, subscriptions, creator earnings and payouts, and orders. Once an order is delivered, cancelled or refunded, your name, email and delivery address are removed from it; an order still on its way keeps them until then.
  • Records that belong to clubs and events: a club's register shows that a deleted member was a member and when (without your name, email or phone), a car on its register keeps only its make, model, year, VIN, registration and permit number, with the club's permit records for it, its meeting minutes and votes stay, and so do an event's entry list, officials and incident reports for events that already happened.
  • Race results and standings: results, lap records and championship entries stay so other drivers' standings stay correct, shown as Deleted member.
  • Signed documents and agreements: documents you signed, and your acceptance of a season's rules and waivers (including an 18+ statement), kept as the record of what was agreed.
  • Safety reports: reports and moderation decisions you were part of, kept to deal with complaints and legal requests.
  • App feedback you sent, kept as an anonymous report about the app, without your name, device details or screenshots.
  • Posts made as a club or brand stay with that club or brand.

Timeline

Your account and data are deleted as soon as you confirm. Stored files are removed from our storage within minutes, and we check again 20 minutes later for anything still in flight. Copies in our backups are removed as the backups roll over. Email requests are completed within 30 days of confirming it is your account.

Questions

For any questions about this process or our handling of your data, see our Privacy Policy or contact [email protected].